FAQ
- At what time is the check in and check out?
- Check in: 14:00 and check out: 12:00 p.m.
- Can I leave the room late?
- On request at the hotel.
- Can I choose the type of bed in my room? (Large bed – two beds)
- If requested in advance and according to availability.
- Do the rooms have a balcony or terrace? Can I reserve one?
- We have penthouse flats with a private balcony, which should be booked in advance.
- Are there non-smoking rooms?
- Yes, we have non-smoking bedrooms.
- How many storeys does the building have? Is there a lift?
- 7 floors, and lift (elevator)
- Is there air conditioning in the rooms? Does it work all year round?
- Yes, controlled in the bedroom.
- Is your hotel adapted for the handicapped?
- We have bedrooms for the phisically challenged people.
- Can you keep my luggage when I leave the room?
- We have a free luggage service.
- Is there a safe place to park my car? How much does it cost?
- There is public parking next to the hotel. 20 € per day, approximately.
- Does the hotel have an Internet or e-mail terminal for guests?
- No.
- Do you have high-speed internet in the room for my portable computer?Is it wireless?
- Free common wireless areas. There is free ADSL in the bedrooms – we will give you the connection cable.
- Do you have a quiet, romantic room? How can I reserve it?
- Yes, on prior request.
- What languages are spoken in Reception?
- English and Spanish.
- Where may I rent a car?
- At reception in the hotel. And excursions and tickets for shows and museums.
